Job Opportunities

The next generation of Racing

iRacing.com Motorsport Simulations, headquartered in Bedford, MA, was founded in September of 2004 by David Kaemmer, co-founder of Papyrus Racing Games, and John Henry, principal owner of the Boston Red Sox. iRacing.com’s mission is to create the world’s leading and most authentic PC-based racing simulation and grow a new branch of motorsport through real-time, online competition – otherwise known as simracing.  iRacing now has over 65,000 members and growing every day.

iRacing is always looking for talented individuals to join the team!  We offer a rewarding culture and competitive salary and benefits.  

Available Jobs:

Customer Support Specialist

Location: Bedford, MA. This is in office position. Not a remote position.

Status: Part-time potentially turning into Full time

Education Required: High School Diploma minimum

Experience Level: Entry Level

Travel Required: Limited

Company Description: iRacing.com creates the world’s most authentic racing simulation software.  We organize real-time, online racing, for virtual and real racers and expand motorsport. For more information about iRacing.com Motorsport Simulations, LLC, please visit our website at www.iracing.com

 Job Description: Looking for a team player who enjoys working with customers to solve problems and strives for excellence.

 Job Responsibilities:

  • Assist with and resolve a wide variety of customer issues via phone and email
  • Log and keep records of customer queries
  • Troubleshoot system and/or network problems.
  • Diagnose and solve hardware/software faults.
  • Provide communication to customers on new policies & procedures
  • Analyze incoming tracking data and ensure accuracy
  • Assist with rollout and implementation of new software projects
  • Voice concerns and suggest creative ideas to streamline internal processes and improve customer satisfaction.
  • Assist new members with the installation and comprehension of our software.
  • Acts as liaison between Developers and Customers.

 

 

Requirements:

  • Team oriented
  • Excellent listening, written, and oral communication skills
  • Willingness to be flexible and adapt to the changing environment
  • Able to multi-task
  • Basic knowledge of Windows, Mac and Linux Operating Systems
  • Familiarity with Microsoft Word, Microsoft Excel, Microsoft Outlook or other similar software packages
  • Familiarity with Customer Service Software (the customer relationship management tool). Microsoft CRM or something similar a plus.
  • Ability to understand and contribute to the completion of company and departmental goals
  • Ability to take ownership and balance multiple responsibilities in a fast-paced environment
  • Strong data entry skills

 

Sim racing or Gaming interest is a plus but not necessary.

iRacing provides a rewarding environment and competitive salary and benefit package

Please Email Resumes to:  (No phone calls please)

iRacing.com Motorsport Simulations, LLC

34 Crosby Drive

Bedford, MA 01730

E-Mail – jobs@iracing.com

iRacing.com Motorsport Simulations, LLC is an Equal Opportunity Employer encouraging diversity in the workplace.

 

Apply To This Job »

Or, email your resume to jobs@iracing.com

Senior Web Engineer

Title:

Senior Web Engineer

Position Status:

Newly created position located in office Bedford, MA.

Full-time

Some infrequent travel might be required

Description:

iRacing.com Motorsport Simulations, the industry leader in PC-based racing simulations, is looking for an experienced, detail-oriented person to join the web engineering team. This candidate will work on an all new RESTful platform being built from the ground up using React, Node, and Socket.io. This candidate will also actively participate in creating the user experience, and overall flow of our new game interface.

This is a rockstar web developer who will help carve the future of iRacing. This candidate can work well on a small team, work independently and efficiently on assigned tasks, and is skilled at communicating with team members. This candidate will also be following art direction and can adapt to existing code. Finally, this person enjoys a well-placed GIF or terrible pun.

Job Duties:

  • Maintain and improve existing websites (WordPress, JSP/JS)
  • Collaborate closely with the engineering team to plan, develop, and improve web assets using best practices
  • Build from wireframes or design spec documents
  • Evaluate and integrate emerging technologies

Requirements and Experience:

  • Required:
    – BS Computer Science or related
    – 4+ years work experience using Javascript (ES5+, no jQuery crutches)
    – HTML5 / CSS / AJAX / Git
    – Linux / Windows
    – Eligible for US Employment
    – Single-page App development using React / Gulp / Flux / SASS
    – Code Build Automation (Grunt, Gulp, Webpack)
  • Desired:
    – Skill with PHP to maintain a legacy site
    – Experience with Bootstrap (4 preferred, 3 is awesome)
    – Familiarity with ticketing systems like Jira
    – Slack experience
    – Node.js
    – WebSockets (socket.io)
    – RabbitMQ
    – Couchbase
    – Oracle
    – Cryptography
    – Docker
    – JSP
    – Eclipse (for legacy code)
    – Ability to document code
    – Comfort and skill reading .psd templates and building to their specs, or building from templates
    – Fun sense of humor
    – Great communication skills

Apply To This Job »

Or, email your resume to chris.page@iracing.com

Media Producer

Full-time / salaried

Reports to Director of Marketing

Location: Bedford, MA

Job Description:

The Media Producer will be primarily responsible for creation of various forms of content for both iRacing members and prospects including but not limited to promotional videos, tutorial videos, and interviews. Responsibilities to include video production and editing.

Candidates must have a proven track record of producing high quality video and web content in a fast paced, deadline driven environment. Expertise with DSLR filming, video editing software including Adobe Premiere and After Effects, Microsoft Office Suite, Photoshop and have the ability to adapt and master new technologies as they become available. Strong verbal and written skills are required. Some travel may be required.

This position will be involved in strategy discussions and will have the opportunity to bring new ideas and marketing programs to the table.

Additional responsibilities to include:

  • Manage live broadcasts on YouTube and Twitch
  • Assist with general marketing programs
  • Assist with marketing demonstrations at events and tradeshows
  • Direct interaction with customers through email, online forums, social media and at live demonstrations

Education and experience:

Bachelor degree in marketing, video production or similar field. Experience working in a marketing department and or video production field.

Additional requirements:

  • Self-starter and self-motivated
  • Ability to work both independently and in a team environment
  • Ability to prioritize projects based on company goals
  • Passion for racing and or gaming

A demo reel or link to online portfolio must be submitted with application.

Interested candidates can send resume, cover letter and demo reel to kevin.bobbitt@iRacing.com

Apply To This Job »

Or, email your resume to kevin.bobbitt@iracing.com

Marketing Coordinator

Full-time / salaried

Reports to Director of Marketing

Location: Bedford, MA

Job Description:

The Marketing Coordinator will be primarily responsible for executing social media plans, designing web advertisements and collateral and additional graphical needs. Expertise with Photoshop required. Will also be responsible for creating required copy for multiple websites.

Candidates must be able to work on multiple projects, with varying deadlines, be self-motivated and have strong verbal and written skills. Must be well versed in social media platforms including Facebook, Twitter, YouTube, Instagram and others. Knowledge of SEO best practices and experience with WordPress. Some travel may be required.

This position will be involved in strategy discussions and will have the opportunity to bring new ideas and marketing programs to the table.

Additional responsibilities to include:

  • Creating email marketing campaigns
  • Assisting with general marketing programs
  • Assisting with marketing demonstrations at events and tradeshows
  • Direct interaction with customers through email, online forums, social media and at live demonstrations

Education and experience:

Bachelor degree in marketing, business or other related field. Experience working in an office environment is preferred.

Additional requirements:

  • Self-starter and self-motivated
  • Ability to work both independently and in a team environment
  • Ability to prioritize projects based on company goals
  • Passion for motor racing and or gaming a plus

 

Interested candidates can send resume and cover letter kevin.bobbitt@iRacing.com

 

Apply To This Job »

Or, email your resume to kevin.bobbitt@iracing.com

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