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iRacing

#1 Racing Game of All Time, PC Gamer

Job Opportunities:

The next generation of Racing

iRacing.com Motorsport Simulations, headquartered in Bedford, MA, was founded in September of 2004 by David Kaemmer, co-founder of Papyrus Racing Games, and John Henry, principal owner of the Boston Red Sox. iRacing.com’s mission is to create the world’s leading and most authentic PC-based racing simulation and grow a new branch of motorsport through real-time, online competition – otherwise known as simracing.  iRacing now has over 40,000 members and growing every day.   iRacing is always looking for talented individuals to join the team!  We offer a rewarding culture and competitive salary and benefits.  Interested applicants please email Steve Myers at Steve.Myers@iracing.com

Customer and Racing Support Specialist

Location: Bedford, MA

Status: Full Time

Education Required: High School Diploma minimum/College degree preferred

Experience Level: Minimum of 3 years work experience

Travel Required: Limited

Company Description: iRacing.com Motorsport Simulations, headquartered in Bedford, MA, was founded in September of 2004 by David Kaemmer, co-founder of Papyrus Racing Games, and John Henry, principal owner of the Boston Red Sox. iRacing.com’s mission is to create the world’s leading and most authentic PC-based racing simulation and grow a new branch of motorsport through real-time, online competition – otherwise known as simracing.  iRacing now has over 60,000 members and growing every day.   iRacing is always looking for talented individuals to join the team!  We offer a rewarding culture and competitive salary and benefits.  Interested applicants please email jobs@iracing.com

Job Description: Looking for a team player who enjoys working with customers to solve problems and strives for excellence.  A passion and knowledge of motorsports is a plus.

Job Responsibilities:

  • Assist with and resolve a wide variety of customer issues via phone and email
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
  • Provide communication to customers on new policies & procedures
  • Analyze incoming tracking data and ensure accuracy
  • Assist with rollout and implementation of new software projects
  • Voice concerns and suggest creative ideas to streamline internal processes and improve customer satisfaction.
  • Help new members setup;
  • Acts as liason between Developers and Customers.
  • Evaluate and judge on sporting rule violations for our official online racing
  • Help mange competition aspects for our official online racing
  • Involved in member forum review

Requirements:

  • Team oriented
  • Excellent listening, written, and oral communication skills
  • Willingness to be flexible and adapt to the changing environment
  • Able to multi-task
  • Has SIM racing background
  • Knowledge of racing rules a plus
  • Basic knowledge of general Operating Systems
  • Very comfortable with computer. Any technical computing skills is a big plus.
  • Ability to understand and contribute to the completion of company and departmental goals
  • Ability to take ownership and balance multiple responsibilities in a fast-paced environment
  • Strong data entry skills

iRacing provides a rewarding environment and competitive salary and benefit package

Please Email Resumes to:  (No phone calls please)

iRacing.com Motorsport Simulations, LLC
34 Crosby Drive
Bedford, MA 01730

E-Mail – jobs@iracing.com

iRacing.com Motorsport Simulations, LLC is an Equal Opportunity Employer encouraging diversity in the workplace.

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QA Engineer

Location: Bedford, MA

Position: QA Engineer

Status: Full time

Description:

With moderate direction and supervision provide testing and QA support and tracking for racing game application. Conduct thorough requirements, test plans and design reviews and gain an understanding of the functional and non-functional testing requirements. Participate in entire testing lifecycle, including test plans for regression testing, test preparation & test execution.   Write software scripts to aid in testing.  Specifically, learn to formulate and execute test cases and scripts to determine if the application under test is ready for production.  Further develop testing/QA/ software bug process and policies.  Work cooperatively and productively with team of software engineers and alpha in-game testing group. Evaluate, track, manage and help prioritize projects and software bugs.  Potentially be trained to manage and execute software builds for various environments.

Essential Functions:

  • Create and or follow established processes, perform and document test activities for assigned work within agreed upon schedules.

  • Proficient with scripting languages such as Python for test automation

  • Develop estimates for the testing effort.

  • Ensure all test cases and bugs stored in a bug system

  • Responsible for setting up test data.

  • Conduct tests, regression testing and report the results.

  • Manage bugs/problems and provide reports as required.

  • Develop test plans and reports that are clear, concise, and convey all necessary information to make informed project and deployment decisions.

  • Facilitate the review of project test plans.

  • Prioritize test cases and bug fixes based on priority of requirements

  • Involved in the software build function potentially leading up to being trained to manage and execute software builds

Job Requirements:

College level coursework or degree within area of responsibility, or equivalent level of skill through on-the-job training, experience and seminars.   College undergraduate degree preferred in technology or software engineering fields.

  • QA application testing and or equivalent application knowledge

  • Familiarity with C++, Java and web technologies

  • Strong computer and technical skills

  • Strong gaming background

  • Self-driven with excellent organization skills

  • Basic understanding of test methodologies and testing processes

  • General understanding of software deployment practices and tools

  • Excellent analytical and problem solving skills

  • Excellent interpersonal skills conducive to working in a team environment

  • Possibility to expand role to other areas including software build deployment & software engineering

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