Job Opportunities:

The next generation of Racing

iRacing.com Motorsport Simulations, headquartered in Bedford, MA, was founded in September of 2004 by David Kaemmer, co-founder of Papyrus Racing Games, and John Henry, principal owner of the Boston Red Sox. iRacing.com’s mission is to create the world’s leading and most authentic PC-based racing simulation and grow a new branch of motorsport through real-time, online competition – otherwise known as simracing.  iRacing now has over 40,000 members and growing every dayiRacing is always looking for talented individuals to join the team!  We offer a rewarding culture and competitive salary and benefits.  Interested applicants please email Steve Myers at Steve.Myers@iracing.com

Available Jobs:

Competition and Community Manager

Title:

Competition and Community Manager

 

Position Status:

Newly created position located in office Bedford, MA.

Full-time

Some infrequent travel might be required

 

Description:

iRacing.com Motorsport Simulations, the industry leader in PC-based racing simulations, is looking for an experienced, detail-oriented person to manage the competition, community and communication aspects of iRacing’s on-line racing.

Job Duties:

  • Competition manager and lead official for pro level series to include assisting with rule creation, communication, post-race review and penalties.
  • Manage pro level entry, rosters and all associated details.
  • Forum moderation and community ambassador
  • Assist with both internal and external promotion of iRacing Official Series including social media and online broadcasts
  • Working with Competition Committee, manage and update the iRacing Sporting Code
  • Assisting with proactive communication to members along with answering member questions either directly or via online forums.
  • Assist with creation of official series schedules, special events and online racing structure
  • Assist with member based incidents, reviews and appeals
  • Backup support for general customer service as needed
  • Assist with communications between iRacing management, engineering, QA and customer base in regard to issues and opportunities to improve overall quality for members
  • Occasional support for marketing projects and QA as needed

 

Requirements and Experience:

  • Positive influence and attitude
  • Enjoy listening, helping and assisting customers
  • Excellent oral and written communication skills
  • Excellent relationship skills a must
  • Ability and comfort level to handle tense situations and turn to a positive
  • Ability and comfort level to enforce penalties and membership suspension as needed
  • Comfortable and enjoy working with computers, technology and software
  • A motorsports enthusiasts with a good understanding of racing and general racing rules
  • A race official background or racing school background a plus
  • Knowledge and understanding of sim racing
  • Excellent organization skills and attention to detail
  • A bachelor’s degree or equivalent
  • A gaming background a plus
  • A customer service background a plus
  • Demonstrated ability to set and meet deadlines
  • Able to manage a multitude of projects
  • Knowledge of social media trends and marketing a plus
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